About us

Our Mission: Quality and Service as the Key to Success

At Trust Q plc, we believe in one simple, powerful truth: Quality and Service are the key to success. This guiding philosophy drives everything we do, and it is the cornerstone of our mission to produce top-tier products and deliver exceptional services that earn the trust of our customers and partners worldwide.

On January 1, 2024, we embarked on an exciting journey by establishing a commercial company aimed at making a lasting impact on the global market. With a strategic collaboration between Malaysia and Bangladesh, we have set our sights on creating high-quality products while ensuring that our services meet the highest standards of excellence. Our goal is to not only compete in the global market but to also build a reputation founded on trust and unparalleled service quality.

Our Commitment to Trust and Quality

The name “Trust Q” was carefully chosen to embody the essence of our business philosophy. The word “Trust” (or বিশস্ততা in Bengali) reflects our unwavering commitment to building long-lasting relationships based on mutual respect, transparency, and reliability. We understand that in today’s competitive world, trust is a valuable currency, and we aim to earn and maintain the trust of everyone we engage with, whether they are customers, partners, or stakeholders.

“Q” stands for “Quality” (উন্নত মান in Bengali), which signifies our dedication to delivering superior products that meet and exceed international standards. We are constantly working to refine our processes, integrate the latest technologies, and innovate to offer products that are not only reliable but also exceptional in design, functionality, and sustainability. We understand that quality is more than just a buzzword; it’s an expectation that we take seriously.

Our Journey: From Vision to Reality

The idea behind Trust Q plc was born from a shared vision to create a company that could make a meaningful contribution to the global market while maintaining a high standard of quality and customer service. Our founders recognized the importance of combining the strengths of Malaysia and Bangladesh in a collaborative effort that would leverage both countries’ expertise and resources.

After months of discussions and planning, January 1, 2024, marked the official establishment of Trust Q plc. With operations in both Malaysia and Bangladesh, we are positioned to reach customers across the world while maintaining our core focus on quality and service. Our head office in Bangladesh is located in the serene town of Shazibazar, Habiganj, Sylhet, while our Malaysian operations are based in the vibrant business hub of Sepang, Selangor. This strategic geographical presence allows us to bridge the gap between the Asian and global markets and deliver products and services efficiently.

Our Products

At Trust Q, we pride ourselves on producing only the highest quality products. We ensure that every product that leaves our facility meets rigorous standards and is crafted with precision and care. Our commitment to quality is reflected in the careful selection of materials, cutting-edge manufacturing processes, and continuous quality control checks throughout the production cycle.

Whether it’s a product for industrial use, consumer goods, or specialized equipment, we aim to provide our clients with solutions that are reliable, efficient, and cost-effective. Our attention to detail and dedication to excellence have made us a trusted name in the industry.

Our Services

Our services are designed to complement the products we offer, ensuring that our customers receive not just a product but an experience built around reliability, support, and satisfaction. From pre-purchase consultation to post-sale customer service, we are committed to guiding our clients every step of the way.

Customer satisfaction is at the heart of our service approach. Our customer support team is trained to address any concerns or queries promptly and effectively. Whether you need technical assistance, product customization, or timely delivery, we are here to help.

Global Presence and Reach

Trust Q plc is not just a local company; we have set our sights on making an impact on the global stage. Our international partnerships and customer base reflect our ability to compete in various global markets. By focusing on quality and service, we have earned the trust of clients from diverse industries around the world.

We are particularly focused on expanding our reach in Southeast Asia, Europe, and North America, where there is significant demand for products that meet international quality standards. Our strategic locations in Malaysia and Bangladesh provide us with a strong foundation for global trade, and we are continuously exploring new markets to further expand our footprint.

Sustainability and Innovation

As we continue to grow, we remain committed to sustainability and innovation. We understand the importance of minimizing our environmental footprint, and as such, we are dedicated to employing environmentally friendly practices across all aspects of our business. This includes reducing waste, optimizing energy usage, and sourcing sustainable materials for our products.

Innovation is at the core of our growth strategy. By continually exploring new technologies and manufacturing techniques, we are able to offer products that are not only of the highest quality but also ahead of the curve in terms of design and functionality. Our research and development teams work tirelessly to ensure that Trust Q remains at the forefront of industry trends and technological advancements.

Our Values

• Integrity: We believe in honesty, transparency, and ethical conduct in all our dealings. We build trust by doing the right thing, even when no one is watching.
• Excellence: We strive for perfection in everything we do. From product development to customer service, we pursue excellence and never settle for mediocrity.
• Customer-Centricity: Our customers are the foundation of our success. We place their needs and satisfaction at the center of our business and work hard to exceed their expectations.
• Innovation: We believe in continuous improvement. By embracing change and fostering creativity, we stay ahead of the competition and provide cutting-edge solutions to our clients.
• Sustainability: We are committed to ensuring that our business operations contribute positively to the environment and society at large.

Join Us on Our Journey

As Trust Q plc continues to grow and evolve, we invite you to join us on this exciting journey. Whether you are a customer looking for the highest quality products, a partner seeking a reliable collaborator, or an investor interested in being part of a promising business venture, we welcome you to explore the opportunities that Trust Q has to offer.

With our dedication to quality, service, and trust, we are poised for success—and we invite you to be a part of it.

Contact Us

For more information about our products and services, or to discuss potential business opportunities, please feel free to contact us through the following addresses:

• Head Office: Olipur, Shazibazar, Sayasthaganj, Habiganj, Sylhet, Bangladesh.
• Malaysian Office: Lot 1, Jalan 3, Kawasan Perusahaan, Bandar Baru Salak Tinggi, 43900 Sepang, Selangor, Malaysia.

We look forward to hearing from you and exploring ways to collaborate and grow together!